Find quick answers to your questions below...
General Questions
How do I cancel?
What age is Bramble Box appropriate for?
Will you continue to add single boxes to your shop?
How do I contact Bramble Box?
What is Bramble Box?
Subscription Questions
Can I choose which month I want my subscription to begin?
Can I give Bramble Box as a gift?
Can I pick my Bramble Box theme every month?
Can I skip a month?
Christmas ordering - can I get my first box before Christmas?
How does it work for siblings?
What are the advantages of signing up for a subscription instead of buying single boxes?
What is your cancellation policy?
When do monthly subscriptions ship?
Will I get a subscription renewal reminder?
Orders
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
Become an Affiliate
How to become an affiliate
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?

Shipping and Returns
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
International Shipping
Do you ship to my country?
Guarantees
Privacy Policy
Security
Pricing and Billing
How do I add a promo code?
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a Bramble Box gift certificate?
Do you have a referral program?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I report a problem with my Bramble Box?